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Business Transformation Consulting - Sales & Service - Full Time Graduate

Deloitte
Manchester

Expected closing date: Monday, 26 October 2026

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TL;DR

Key Takeaways

  • Join Deloitte's Business Transformation Consulting team as a Graduate Analyst in Sales & Service.
  • You will help clients improve sales and customer service processes using technology and creativity.
  • Requires a minimum 2:1 degree and graduation by September 2027.
  • Hybrid working model with in-person induction and assessments.
  • Application deadline is 26th October.

About the Role

About the Team

This role is within the Business Transformation Consulting Persona, specifically in the Sales & Service team within Deloitte Digital. This team helps businesses improve their sales and customer service processes by creating solutions that make it easier for customers to buy products and get help. The aim is to make every customer interaction a positive one.

What You'll Do

As a Graduate Analyst in Technology and Transformation, you will:

  • Deliver projects for clients, collaborating with diverse teams to solve problems, improve performance, and generate value.
  • Create materials for workshops, communications, project plans, and progress reporting.
  • Participate in project workshops and meetings with clients, contributing to discussions and taking minutes.
  • Develop and maintain strong client relationships by providing exceptional service and innovative solutions.
  • Provide expert advice and assistance tailored to client needs.
  • Deliver tangible, positive changes for public, private, and financial service organisations.
  • Learn new project management methods in a collaborative environment.

Where You'll Work

  • Deloitte operates a hybrid system, combining office and home working, recognising the importance of face-to-face interaction for development.
  • Client-facing roles may require attendance at client sites.
  • Meetings will be a mix of online and in-person.
  • Final assessment and induction will be in-person.
  • Workspaces are accessible, with flexibility available for health conditions or caring responsibilities.

How You'll Develop

  • Receive support from the Consulting Early Experience team and senior sponsors.
  • Attend the Analyst Induction Programme (AIP), an in-person event covering company culture, work practices, and networking.
  • Practice key skills through engaging talks, group activities, and simulation challenges during AIP.
  • Meet team members, including your People Leader and Resource Manager.
  • Participate in specific business area training following AIP.
  • Network with colleagues at all levels and access lunch and learns and mentors.
  • Be assigned a buddy for informal queries and guidance before joining.

Additional Support and Benefits

Deloitte offers support through diversity networks, wellbeing initiatives, and rewards and benefits. More information can be found via the provided links on processes, benefits, values, culture, inclusion, and wellbeing.