Business Operations & Improvement Industrial Placement - Mortgages (London)

This 12-month industrial placement offers a fantastic opportunity to gain hands-on experience in business operations and improvement within the Mortgages function at Nationwide Building Society.

What You'll Be Doing

• Contribute to improving products, services, and customer experiences.
• Gain exposure to product development, project delivery, customer insight, governance, and change management.
• Work on a collaborative 10-month project with other Industrial Placement students.
• Participate in development workshops to build project and professional skills.
• Follow a personalised learning pathway combining hands-on experience, role-specific training, digital learning, and interactive workshops.
• Learn from leaders and industry experts.
• Analyse information, contribute to change initiatives, prepare presentations, and engage with stakeholders.
• Utilise tools such as Microsoft 365, Jira, and Confluence.
• Develop transferable skills in communication, stakeholder engagement, project coordination, problem-solving, teamwork, and business awareness.

Who We're Looking For

• Students studying towards an undergraduate degree in any discipline.
• An interest in business change, project delivery, product development, or business analysis.
• Confidence in working with people, solving problems, and contributing ideas.
• Curiosity about improving products, services, and customer experiences.
• Ambition to grow, take on new challenges, and build towards your next career step.
• A logical, methodical approach.
• The confidence to build relationships and work with colleagues across the business.
• Drive, high performance, and a commitment to learning.

Location

• Hybrid working is encouraged, with at least two days per week based at our London office.

Benefits

• Structured learning, personalised development, and hands-on experience.
• 25 days holiday per year, increasing to 30 with the option to buy more.
• Opportunity to earn an annual bonus based on performance.
• Private medical insurance.
• Wellhub access for fitness and wellbeing options, plus free on-site gyms at selected locations.
• Highly competitive pension scheme.
• Salary sacrifice scheme for additional benefits.
• Up to 14 paid hours per year for volunteering.
• Life assurance.

How to Apply

Click the ‘Apply Now’ button to answer a few quick questions. You will then be sent online assessments and a short video interview. Successful candidates may be invited to an assessment centre in December 2026.