Key Takeaways
- Earn £25,200 per year while gaining a Financial Services Professional Degree Apprenticeship.
- Requires 3 A-levels at BBB (or equivalent) and specific GCSEs.
- Full-time, permanent role based in Northampton.
- Applications close on 31 October 2026.
About the Role
Purpose of the Role
To participate in the day-to-day activities of the retail banking division providing insights and expertise that help senior colleagues make informed decisions, develop new products and services, and identify new market opportunities.
Accountabilities
- Execution of small research projects, research to support strategic decision making, preparation of presentations and reports to communicate research findings, collaboration with senior management to implement research findings for retail banking.
- Collaboration with cross-functional teams to support business initiatives.
- Participation in training and development programs to enhance skills and knowledge.
- Identification of opportunities, development of business cases, management of the deployment and launch of new products and services for retail banking.
- Management of client relationships and provision of customer service support to clients and customers, under steadily decreasing supervision, responding to questions about products and services, processing of transactions, and resolution of customer complaints.
- Management of the development and implementation of financial models and strategies that support in decision making for retail banking.
- Training and mentoring of junior colleagues.
Analyst Expectations
- To meet the needs of stakeholders/ customers through operational excellence and customer service.
- Perform prescribed activities in a timely manner and to a high standard.
- Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of team members.
- Identify escalation of policy breaches as required.
- Take responsibility for customer service and operational execution tasks.
- Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
- Gain and maintain an understanding of own role, how the team integrates to achieve overall objectives, alongside knowledge of the work of other teams within the function.
- Work within well-defined procedures that may involve a variety of work routines.
- Demonstrate an understanding of the procedures.
- Evaluate and select the appropriate alternatives from defined options.
- Make judgements based on the analysis of factual information.
- Build relationships with stakeholders and customers to identify and address their needs, in support of a smooth operating process, handling sensitive issues as required.
About the Apprenticeship
This is a full-time role with a permanent contract, offering a competitive salary from day one, alongside the opportunity to gain a professional qualification. It is designed for school leavers and career changers, but is open to all backgrounds and ages. You will be working towards a Financial Services Professional Degree Apprenticeship, combining theoretical learning with practical experience.
Eligibility
- Qualifications: 3 A-levels at BBB (or equivalent), GCSE Mathematics grade 6 and English Language grade 4.
- Commitment: You must be ready to work hard, push yourself, and think differently.
- Government Funding Requirements: You must meet the Government's apprentice funding requirements for England, including a 3-year residence requirement and the legal right to work for the full duration of the programme (August 2027 to August 2031) with no gaps.
- Prior Learning: You must not have undertaken previous study, education, training, qualifications, or apprenticeship that renders you ineligible for Government funding.
Location
Working in Northampton. The campus offers cafés, collaboration spaces, green spaces, wellbeing areas, parking, public transport links, and a shuttle bus service.
Application Process
- Application review.
- Online assessments.
- Eligibility survey.
- In-person assessment day (October 2026) including a group activity and interview.
- Outcome notification.
Closing Date
The closing date for applications is 31 October 2026. Applications may close earlier due to volume, so early submission is recommended.