Key Takeaways
- Earn £25,200 per year while gaining a Financial Services Professional Degree Apprenticeship.
- Develop skills in retail banking, client relationship management, and financial modelling.
- Requires 3 A-levels at BBB (or equivalent) and specific GCSEs.
- Applications close on 27 November 2026.
About the Role
Purpose of the role
To participate in the day-to-day activities of the retail banking division providing insights and expertise that help senior colleagues make informed decisions, develop new products and services, and identify new market opportunities.
Accountabilities
- Execution of small research projects, research to support strategic decision making, preparation of presentations and reports to communicate research findings, collaboration with senior management to implement research findings for retail banking.
- Collaboration with cross-functional teams to support business initiatives.
- Participation in training and development programs to enhance skills and knowledge.
- Identification of opportunities, development of business cases, management of the deployment and launch of new products and services for retail banking.
- Management of client relationships and provision of customer service support to clients and customers, under steadily decreasing supervision, responding to questions about products and services, processing of transactions, and resolution of customer complaints.
- Management of the development and implementation of financial models and strategies that support in decision making for retail banking.
- Training and mentoring of junior colleagues.
Analyst Expectations
- To meet the needs of stakeholders/ customers through operational excellence and customer service.
- Perform prescribed activities in a timely manner and to a high standard.
- No people leadership roles at this grade.
- Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of team members.
- Identify escalation of policy breaches as required.
- Take responsibility for customer service and operational execution tasks.
- Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
- Gain and maintain an understanding of own role, how the team integrates to achieve overall objectives, alongside knowledge of the work of other teams within the function.
- Work within well-defined procedures that may involve a variety of work routines.
- Demonstrate an understanding of the procedures.
- Evaluate and select the appropriate alternatives from defined options.
- Make judgements based on the analysis of factual information.
- Build relationships with stakeholders and customers to identify and address their needs, in support of a smooth operating process, handling sensitive issues as required.
Getting qualified
This programme offers a world-class programme that provides you with a permanent, full-time job with a competitive salary from day one - all whilst gaining a professional qualification at the same time. You'll get the opportunity to earn whilst working towards a Financial Services Professional Degree Apprenticeship, a perfect blend of theoretical learning and real-life practical work whilst on a full-time salary in a permanent job. This is a unique chance to get a professional qualification without the student loan, all whilst getting years of work experience under your belt.
Support
From day one, you’ll be assigned a Programme Support Manager matched to your needs and background, and together with your People Leader, they’ll support you as an individual. You’ll also be matched to an expert in your specialist subject, ready to share their knowledge.
Eligibility
- 3 A-levels at BBB (or equivalent)
- GCSE Mathematics grade 6 and English Language grade 4
- Must meet the Government's apprentice funding requirements (including a 3-year residence requirement and the legal right to work for the full duration of the programme).
- Must not have undertaken previous study, education, training, qualifications, or apprenticeship which renders you ineligible for Government funding.
Working In London
Our London hub is in Canary Wharf, at the heart of London’s financial district, with opportunities to explore many functions across a global financial institution.
Application Process
- Review your application.
- Complete online assessments.
- Complete an eligibility survey.
- Attend an in-person assessment day (October 2026).
- Receive outcome and feedback.
Closing Date
27 November 2026