Business Administrator Apprentice

Responsibilities

• Providing general office and administrative support, including answering calls, welcoming visitors, managing correspondence and maintaining filing systems.
• Maintaining accurate records, databases, spreadsheets and company documentation, ensuring information is up to date and easily accessible.
• Supporting document control, quality management and compliance processes, including the retention of records in line with company procedures and ISO requirements.
• Assisting with customer service activities by responding to enquiries, providing updates and maintaining positive customer relationships.
• Providing cover and support for sales order processing activities, ensuring customer orders are entered accurately and communicated across relevant departments.
• Supporting finance administration through invoice processing, credit control assistance, record maintenance and month-end administration.
• Working closely with operational departments including Production, Purchasing, Warehouse, Quality and Sales to support business processes and information flow.
• Assisting with reporting, stock administration, meeting coordination and other business support activities as required.
• Following company Health & Safety procedures, GDPR requirements and confidentiality standards while contributing to a safe, organised and professional working environment.

Training

• Business Administrator Level 3 Apprenticeship Standard.
• This is a work-based qualification, with college attendance one day a month.

Career Progression

This varied role offers excellent exposure to multiple business functions and provides a strong foundation for a long-term career in business administration. We are offering the right person a long-term career and a permanent position within the company upon successful completion of the apprenticeship.

Entry Requirements

• GCSE English (grade 4/C or above or equivalent) - essential
• GCSE Maths (grade 4/C or above or equivalent) - essential