B&Q Showroom Project Coordinator Apprentice - Tamworth

You will support our showroom teams and installers to deliver a seamless and professional service for our customers. You will keep customers updated on their projects via phone, email, or face-to-face until completion. You will also use design software to bring customer projects to life.

Key responsibilities include:

• Recommending the right finance, products, and installation options.
• Working closely with colleagues and installers to ensure the best service on every project.
• Meeting targets and solving problems.

What We Need

• Brilliant communication and relationship-building skills.
• Motivation by targets.
• Good problem-solving and project management skills.
• A keen eye for design.
• Flexibility to work a rota that includes weekends, evenings, and bank holidays.

Training and Development

This is a 13-month apprenticeship during which you will work towards the Level 3 Customer Service Specialist Apprenticeship and additional sales masterclasses. You will receive:

• Virtual workshops with an industry specialist trainer every 4-6 weeks.
• A mixture of on and off-the-job training, including workshops and webinars.
• Feedback sessions to discuss progress.
• Functional Skills in English and Maths (if not already held at GCSE level or equivalent).

Qualifications

No formal qualifications are required, however, GCSE Maths and English at grade 4 (or equivalent) are desired.

Benefits

• UK Notional hourly rate £14.10 per hour
• Team bonus incentives
• An award-winning pension scheme
• ShareSave options
• 6.6 weeks holiday
• Employee Assistant Programme
• Shopping discounts
• Colleague wellbeing benefits

Key Details

• Wage: £14,144 to £22,471.28 a year
• Working week: 34 hours per week, on a shift pattern basis (Monday - Sunday, 7:00am - 8:00pm). Exact shifts to be confirmed.
• Duration: 1 Year 1 Month
• Start date: 2026-11-09
• Closing date: 2026-10-27