Apprenticeship · Level 3
Closes tomorrow
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B&Q Showroom Advisor Apprentice - Thornbury

B&Q
£12,480 to £19,827.60 a year
Bradford

Expected closing date: Friday, 23 October 2026

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TL;DR

Key Takeaways

  • Earn between £12,480 and £19,827.60 per year while working 30 hours per week.
  • Work towards a Level 3 Customer Service Specialist Apprenticeship with SCL Education & Training.
  • The role starts on 2026-11-01 and applications close on 2026-10-23.
  • Gain valuable customer service, sales, and design skills in a retail environment.

About the Role

This is a permanent contract for 30 hours per week, working shifts between Monday and Sunday, 7:00 am - 10:00 pm. The exact shift pattern will be confirmed.

What You'll Do

  • Focus on the customer, exploring possibilities to recommend the right finance, products, and installation options.
  • Use software to produce inspirational designs for customer projects.
  • Coordinate multiple projects and support customers virtually and face-to-face.
  • Work closely with colleagues and installers to ensure excellent service.
  • Convert designs into sales.
  • Work well as part of a team and solve problems.

What You'll Gain

  • You will be working towards the Level 3 Customer Service Specialist Apprenticeship.
  • Additional sales masterclasses.
  • Functional Skills in English and maths (if you do not already hold these at GCSE level or equivalent).
  • Ongoing training and development.
  • The apprenticeship is expected to last 13 months.

Benefits

  • Competitive salary with individual bonuses up to £250 per quarter for hitting targets.
  • Additional team incentives.
  • A £3,000 award for the highest performing 3-5% of colleagues.
  • An award-winning pension scheme.
  • ShareSave options.
  • 6.6 weeks holiday.
  • Employee Assistant Programme.
  • Shopping discounts.
  • Colleague well-being benefits.

Key Details

  • Working Week: 30 hours per week, on a shift pattern basis, Monday-Sunday 7:00 am - 8:00 pm.
  • Duration: 1 Year 1 Month
  • Start Date: 2026-11-01
  • Closing Date: 2026-10-23
  • Apprenticeship Standard: Customer service specialist (level 3)
  • Training Provider: SCL EDUCATION & TRAINING LIMITED