Key Takeaways
- Earn £15,288 to £26,945 per year while completing a Level 3 Customer Service Specialist Apprenticeship.
- Work 36.75 hours per week in Harlow, with shifts between Monday and Sunday.
- Gain skills in customer service, sales, design, and communication.
- Applications close on 2026-11-03.
About the Role
As a Showroom Advisor, you will be working towards the Level 3 Customer Service Specialist Apprenticeship and additional sales masterclasses alongside your daily roles and responsibilities.
Your apprenticeship will be delivered through:
- Virtual workshops with your industry specialist trainer every 4-6 weeks
- A mixture of on and off the job training, including workshops and webinars
- Feedback sessions to discuss progress
- Obtain Functional Skills in English and Maths (if you do not already hold these at GCSE level (or equivalent))
What You'll Do
Sales matter in this role, but your real focus will be the customer. You’ll ask questions and explore possibilities to recommend the right finance, products, and installation options. You’ll use software to produce inspirational designs that will bring customer projects to life. Coordinating multiple projects & supporting customers virtually and face to face, you’ll take our customers on a journey from inspirational ideas through to delivery, helping to make their dreams a reality.
You’re great at using technology but more importantly you’ll have brilliant communication and relationship building skills as you’ll work closely with colleagues & installers to ensure we deliver the best service on every project.
You’re motivated by targets and are confident in converting your designs into sales. You work well as part of a team and you’re a good problem-solver too, with a keen eye for design. And you’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays.
Training Provided
- Customer Service Specialist Level 3
- Functional Skills Level 2 in Maths and English (if required)
The apprentice will receive full on-the-job training, off-the-job training and a full wrap around service from SCL. Off-the-job training will follow the time allocations outlined in the Occupational Standard.
Future Prospects
- Ongoing training and development
- The apprentice will be able to progress to the next level.
Benefits
- UK Notional hourly rate £14.10 per hour
- Team bonus incentives
- An award-winning pension scheme
- ShareSave options
- 6.6 weeks holiday
- Employee Assistant Programme
- Shopping discounts
- Colleague wellbeing benefits
Key Details
- Working Hours: 36.75 hours per week
- Working Pattern: Shift pattern basis, Monday-Sunday, 7:00am-8:00pm. Exact shifts to be confirmed.
- Contract Duration: 1 Year 1 Month (permanent contract)
- Start Date: 2026-11-22
- Closing Date: 2026-11-03