Key Takeaways
- Earn between £15,288 and £24,288.81 per year while working towards a Level 3 Customer Service Specialist Apprenticeship.
- Work 36.75 hours per week on a shift pattern basis, including evenings and weekends.
- Gain valuable customer service and sales skills with ongoing training and development.
- The closing date for applications is 2026-11-24, with a start date of 2026-11-29.
About the Role
As a Showroom Advisor, your primary focus will be the customer. You will recommend the right finance, products, and installation options by asking questions and exploring possibilities. You will use software to create inspirational designs for customer projects.
You will coordinate multiple projects and support customers virtually and face-to-face, guiding them from initial ideas to delivery.
Key skills include strong communication and relationship building, working closely with colleagues and installers to deliver excellent service. You will be motivated by targets, confident in converting designs into sales, and a good team player and problem-solver with a keen eye for design. Flexibility to work a rota including weekends, evenings, and bank holidays is essential.
Training and Qualifications
- You will be working towards the Level 3 Customer Service Specialist Apprenticeship and additional sales masterclasses.
- Apprenticeship delivery includes virtual workshops every 4-6 weeks, a mix of on and off-the-job training, and feedback sessions.
- Functional Skills in English and Maths at Level 2 will be provided if you do not already hold GCSEs (grade 4) or equivalent.
- Full on-the-job and off-the-job training will be provided by SCL.
Future Prospects
Upon completion, you will be able to progress to the next level.
Benefits
- Team bonus incentives
- Award-winning pension scheme
- ShareSave options
- 6.6 weeks holiday
- Employee Assistant Programme
- Shopping discounts
- Colleague wellbeing benefits