Apprenticeship · Level 3
TL;DR
Key Takeaways
- Undertake a Level 3 Customer Services Specialist apprenticeship over 15 months.
- Earn £23,860.20 per year while working 35 hours per week.
- Gain hands-on retail experience and potential for a permanent role upon completion.
- Applications close on 2026-11-14.
About the Role
Farmfoods is looking for an Apprentice Retail Supervisor for their shop in Ilford. This is a permanent, full-time position working 35 hours per week, 5 days out of 7, including weekends.
What You'll Do:
- Welcome customers with a friendly and helpful attitude.
- Assist customers in finding products.
- Provide fast and friendly service at the tills, offering packing assistance and a friendly thank you.
- Handle stock deliveries with care, quickly placing products in freezers and on shelves.
- Collaborate with your team to complete daily and weekly routines, ensuring the shop is clean and tidy.
- Assist with opening and closing the shop, handling cash, placing orders, and supporting the manager in leading the team.
What You'll Need:
- A friendly, positive, and hardworking approach.
- Enjoy being busy and adaptable to various tasks, from deliveries to serving customers and organising team members.
- Reliability, as you will be a key part of a small team.
- Flexibility with shifts, which are planned three weeks in advance and take your commitments into consideration.
Apprenticeship Details:
- You will complete a Level 3 Customer Services Specialist apprenticeship standard.
- Receive regular one-to-one sessions with a dedicated trainer (remote or workplace visits).
- Gain hands-on experience in a real job.
- Study for 6 hours within your working hours.
- Complete assessments during and at the end of the apprenticeship.
- This is a 15-month training programme.
- Upon successful completion, you will be made a permanent employee.
Entry Requirements:
- Be 16 or over.
- Not already be in full-time education.
What Happens Next:
This is a 15-month training programme. Upon successful completion, you will be made a permanent employee. Farmfoods offers opportunities for career progression, with many management and central services roles filled by internal promotions.
Key Details:
- Wage: £23,860.20 a year
- Working week: 5 days out of 7, including weekends. Shifts vary and are confirmed on appointment.
- Hours: 35 hours per week
- Duration: 1 Year 3 Months
- Start date: 2026-12-07
- Closing date: 2026-11-14
- Apprenticeship standard: Customer service specialist (level 3)
- Training provider: INSPIRO LEARNING LIMITED