Apprenticeship · Level 3
Closes in 10 days
Solihull Metropolitan Borough Council logo

Apprentice Delivery Support Officer

Solihull Metropolitan Borough Council
£24,552 a year
Solihull

Expected closing date: Sunday, 22 November 2026

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TL;DR

Key Takeaways

  • Gain a Level 3 Business Administrator apprenticeship qualification.
  • Earn £24,552 per year, working 37 hours per week.
  • The apprenticeship lasts 1 year and 6 months, with a start date of 2027-01-31.
  • Applications close on 2026-11-22.
  • The role involves administrative support, reception duties, and assisting with intern programmes.

About the Role

This apprenticeship will provide you with the opportunity to gain valuable experience in business and administration within a local council setting.

Key Responsibilities

  • Provide reception duties for Solihull Works (Chelmsley Wood Town Centre).
  • Support the Lead Officer (Supported Internships) with administrative tasks to help deliver the internship programme.
  • Assist in managing the work plans of supported staff, providing on-the-job support and help with technical issues.
  • Maintain IT and paper-based monitoring and compliance systems.
  • Support Outreach and Engagement to deliver One Front Door and referral sign-ups for the Employment & Skills Team.
  • Assist in the running of the centre, ensuring daily operations and responding to information requests.

Training

Monthly workshops will be held at the workplace.

What happens at the end

There is no guarantee of a permanent role at the end of the apprenticeship, but you will be able to apply for any internal vacancies.

Skills Required

  • Communication skills
  • IT skills
  • Organisation skills
  • Customer care skills

Qualifications Required

  • GCSE English (grade C or above) - essential
  • GCSE Maths (grade C or above) - essential

Key Details

  • Wage: £24,552 a year
  • Working week: Monday - Friday 9:00 am - 5:00 pm (37 hours per week)
  • Duration: 1 Year 6 Months
  • Start date: 2027-01-31
  • Closing date: 2026-11-22
  • Apprenticeship standard: Business administrator (level 3)
  • Training provider: COVENTRY AND WARWICKSHIRE CHAMBERS OF COMMERCE TRAINING LIMITED