Apprenticeship · Level 2
Closes in 13 days
Manchester University Hospitals NHS Foundation Trust logo

Admin & Clerical Opportunities – APPRENTICESHIP

Manchester University Hospitals NHS Foundation Trust
£25,272 a year
Manchester

Expected closing date: Thursday, 26 November 2026

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TL;DR

Key Takeaways

  • Apprenticeship in administrative and clerical roles, including receptionist and ward clerk positions.
  • Earn £25,272 per year, working 37.5 hours per week, Monday to Friday.
  • Complete a Customer Service Practitioner (Level 2) apprenticeship over 1 year.
  • Applications close on 2026-11-26, with a start date of 2027-03-01.
  • Opportunities to progress to Band 3 roles or higher upon completion.

About the Role

A range of administrative and clerical roles are available, including receptionist and ward clerk positions. Duties may include:

  • Welcoming and assisting patients at reception, providing a friendly and professional first point of contact.
  • Managing appointment bookings and clinic schedules.
  • Handling telephone and face-to-face enquiries, offering clear information and resolving queries.
  • Maintaining accurate patient records and administrative documentation.
  • Providing administrative support to colleagues.
  • Assisting with general office duties such as filing, scanning, and processing correspondence.

Training

Your induction will begin with your line manager and a Skills Coach. This will be followed by in-house training on our Oxford Road Campus during your first month. You will attend monthly face-to-face sessions with the delivery team for a further 8 months.

What Happens at the End

Upon completion of the apprenticeship programme, there are opportunities to progress into a Band 3 role or higher. MFT has an 'Apprenticeship First' approach, offering further opportunities to gain qualifications.