Apprenticeship · Level 2
Closes in 13 days
Manchester University Hospitals NHS Foundation Trust logo

Admin & Clerical Opportunities – APPRENTICESHIP

Manchester University Hospitals NHS Foundation Trust
£25,272 a year
Manchester

Expected closing date: Thursday, 26 November 2026

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TL;DR

Key Takeaways

  • Apprenticeship roles in administration and clerical functions, including receptionist and ward clerk.
  • Earn £25,272 per year, working 37.5 hours per week, Monday to Friday.
  • Complete a Level 2 Customer Service Practitioner apprenticeship over 1 year.
  • Applications close on 2026-11-26, with a start date of 2027-03-01.
  • Opportunities to progress to Band 3 roles or higher upon completion.

About the Role

A range of administrative and clerical roles are available, including receptionist and ward clerk positions. Duties may include:

  • Welcoming and assisting patients at reception.
  • Managing appointment bookings and clinic schedules.
  • Handling telephone and face-to-face enquiries.
  • Maintaining accurate patient records and administrative documentation.
  • Providing administrative support to colleagues.
  • Assisting with general office duties such as filing and scanning.

Training

Your induction will begin with your line manager and a Skills Coach. This will be followed by in-house training on our Oxford Road Campus during your first month. You will be required to attend monthly face-to-face sessions with the delivery team for a further 8 months.

What Happens at the End

Upon completion of the apprenticeship programme, there are opportunities to progress into a Band 3 role or higher. MFT champions an 'Apprenticeship First' approach, offering further opportunities to gain qualifications.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Team working
  • Initiative
  • Patience

Key Details

  • Wage: £25,272 a year
  • Working week: Roles will generally be Monday to Friday, however working hours and shift patterns may vary.
  • Hours: 37.5 hours per week
  • Duration: 1 Year
  • Start date: 2027-03-01
  • Closing date: 2026-11-26
  • Apprenticeship standard: Customer service practitioner (level 2)
  • Training provider: MANCHESTER UNIVERSITY NHS FOUNDATION TRUST
Admin & Clerical Opportunities – APPRENTICESHIP at Manchester University Hospitals NHS Foundation Trust | EarlyBird