Admin & Clerical Opportunities – APPRENTICESHIP
Manchester University Hospitals NHS Foundation TrustExpected closing date: Thursday, 26 November 2026
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Key Takeaways
- Undertake an apprenticeship in administrative and clerical roles such as receptionist or ward clerk.
- Earn £25,272 per year, working 37.5 hours per week, Monday to Friday.
- Complete a Customer Service Practitioner (Level 2) apprenticeship over 1 year.
- Applications close on 2026-11-26, with a start date of 2027-03-01.
About the Role
A range of administrative and clerical roles are available, including receptionist and ward clerk positions. Duties may include:
- Welcoming and assisting patients at reception, providing a friendly and professional first point of contact.
- Managing appointment bookings and clinic schedules.
- Handling telephone and face-to-face enquiries, offering clear information and resolving queries.
- Maintaining accurate patient records and administrative documentation in line with NHS policies.
- Providing administrative support to colleagues.
- Assisting with general office duties such as filing, scanning, and processing correspondence.
Training
Your induction will begin with your line manager and a Skills Coach. This will be followed by in-house training on our Oxford Road Campus during your first month. You will be required to attend monthly face-to-face sessions with the delivery team for a further 8 months.
What happens at the end
Upon completion of the apprenticeship programme, there are opportunities to progress into a Band 3 role or higher. MFT has an 'Apprenticeship First' approach, offering further opportunities to gain qualifications.
Skills
- Communication skills
- IT skills
- Attention to detail
- Team working
- Initiative
- Patience
Key Details
- Wage: £25,272 a year
- Working week: Roles will generally be Monday to Friday, however working hours and shift patterns may vary. Full details will be discussed at interview.
- Hours: 37.5 hours per week
- Duration: 1 Year
- Start date: 2027-03-01
- Closing date: 2026-11-26
- Apprenticeship standard: Customer service practitioner (level 2)
- Training provider: MANCHESTER UNIVERSITY NHS FOUNDATION TRUST