Key Takeaways
- Undertake operational tasks within the claims team, collaborating with stakeholders and ensuring efficient claims handling.
- Receive 20% structured learning and 80% on-the-job training, building expertise in insurance and professional development.
- Earn £23,175 per year, working 35 hours per week, Monday to Friday, 9am to 5pm.
- Complete a 2-year Financial Services Administrator (Level 3) apprenticeship.
- Applications close on 2027-02-26 for a 2027-09-06 start.
About the Role
Discover what happens behind the scenes after an incident and supporting the claims teams to deliver exceptional client service. You’ll take ownership of key operational tasks, including:
- Assist in delivering Chubb’s claims strategy
- Collaborate with internal and external stakeholders
- Ensure claims are handled efficiently and in line with standards
By working closely with the claims team, you’ll develop the skills to exceed customer and broker expectations and lay the foundation for a successful career in insurance claims.
Training
The programme combines 20% structured learning with 80% on-the-job training, focusing on Chubb’s insurance technical expertise and professional development pathway. With exposure to underwriting operations across different insurance lines, you’ll build a strong foundation for a career in these areas and beyond. Whether you aspire to excel in operations, or other exciting fields, this programme is your perfect starting point.
What happens at the end
Potential for a permanent role upon successful completion.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Team working
- Initiative
- Empathy and Building Rapport
- Ability to adapt
- Solutions-oriented thinking
- Prioritisation Skills
Qualifications
- GCSE English (grade Grade 4 or above) - essential
- GCSE Mathematics (grade Grade 4 or above) - essential
- A Level Minimum A-Levels or Equivalent (grade Grade C or above) - essential
Key details
- Wage: £23,175 a year
- Working week: Monday to Friday - 9am to 5pm.
- Hours: 35 hours per week
- Duration: 2 Years
- Start date: 2027-09-06
- Closing date: 2027-02-26
- Apprenticeship standard: Financial services administrator (level 3)
- Training provider: DAVIES LEARNING SOLUTIONS LIMITED